Getting started
Step 1: Register & Create Your Profile
- Download the Guidance document
- Read the Terms & Conditions which includes our Privacy Policy & Terms of Use
- Register an account and create your profile. Please note it can take up to 48 hours for accounts to be approved
Step 2: Add and/or Review "Offers" & "Requests"
- Add your offer of help or request for help and wait to be contacted
- Review the offers and requests and contact an organisations if you can help or want to claim an offer
- Deliver / Receive the benefit and/or support required
Step 3: Feedback on Your Experience
- Complete the feedback form in your account profile
- Your feedback is important for us to demonstrate the benefits that have been delivered for the community through the marketplace.